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SIN-ZUR-FCO-SIN: Qatar Airways Economy Class - Unveiling the Good and the Bad

ABBEY: Our airline of choice for our Switzerland-Italy trips is Qatar Airlines. We converted our miles to Avios and purchased our tickets. To our surprise, we were given additional Avios points.

As it is Economy the amenities are the basic ones but they did good with the wide array of contents on their entertainment.
However the staff service can be improved. My drinks were either incomplete or were not served at all. Food is the usual. The tray tables have drink stains.

We had our shopping s”free” in Duty Free with Avios points. We were able to bring home with us the fragrances we like. I hope they can integrate the points to all the stores at the airport. 

SIN-ZUR-FCO-SIN: Qatar Airways Economy Class - Unveiling the Good and the (more on) Bad
SIN-ZUR-FCO-SIN: Qatar Airways Economy Class
Unveiling the Good and the (more on) Bad

WILL: So, we decided to use our CitiBank miles to get Avios and book a flight with Qatar Airlines. Despite stumbling upon some negative reviews beforehand, we figured, "Hey, how bad can it be with a reputable carrier?" So, we went ahead with our plans.


1. Crew Misinterpretation

As we boarded, Abbey, had this sweet tradition of giving chocolates to the crew, and seeing their smiles always made our flights feel special. But this time, on the SIN-DOH route, it seemed like the greeting crew mistook the chocolates as exclusively meant for her!


2. Comfort and Discomfort

In terms of seating comfort, we found the seats adequate. The entertainment options, however, left much to be desired compared to what we're accustomed to with SQ. Additionally, we noticed a slight issue with the table being lopsided, the crew noticed it but didn't even gave a nudge. Huh? Really? The meal you put on my table is sliding! And it happened twice, SIN to DOH and FCO to SIN. 


3. Food Frustrations and Crew Attitude

When it came to dining, our expectations for airplane food were not exceptionally high. However, we encountered some disappointing moments. But things got a bit awkward when one crew member, clearly not having the best day, dismissively told me there was no veggie option, only to miraculously find one when Abbey inquired about it. Similarly, during another leg of our journey from Fiumicino to Doha, our request for both cola and juice resulted in only receiving the latter.


Though, the cleanliness of the lavatories were commendable.


While we made a conscious effort not to dwell on these minor inconveniences during our vacation, it's worth noting that such details can leave a lasting impression on passengers and become focal points of discussion when recounting our travel experiences to friends. Hope other's won't encounter what we experienced. 



***

Qatar Airways

(W) https://www.qatarairways.com/

Click here for cheaper flight

Ticket Cost 2-Way for 2pax: 150,000 Miles (Approximate of SGD3000+)




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